Privacy Policy

PIONE Chain and its affiliates, which include owners, directors, investors, employees, or other stakeholders, are committed to protecting and respecting your privacy. In this Privacy Policy, PIONE Blockchain refers to services, products, websites, content, or other materials provided by PIONE Chain and its affiliates.

Personal Information refers to information that personally identifies you or through which your identity can be reasonably identified. This may include your name, address, email address, and other contact details.

The purpose of this Privacy Policy is to inform you about:

The types of Personal Information we may collect about you and how it is used.
The use of information in relation to our IP Address and use of cookies.
How your Personal Information may be disclosed to third parties.
Your ability to access, correct, update, and delete your Personal Information.
The security measures we put in place to prevent the loss, misuse, or alteration of Personal Information under our control and to keep it private.

Gathering and Use of Personal Information:

We may collect your personal information if you use the PIONE Chain website, open an account, or make any transactions on the website. The types of personal information we collect may include:

Your identity, including a high-quality photo of your identity card or passport.
Your address, email address.
Your bank details, including account number.
Other relevant information such as industry, utility bill, or a bank statement confirming your residential address.

Purpose of Using Personal Information:

We may collect your personal information if you use the website, open an account or make any transactions on the website. The types of personal information we collect may include:

To personalize your experience and better meet your individual needs.
To improve and analyze our website based on feedback received from you.
To improve customer service.
To verify your identity with our provider to comply with anti-money laundering policies.
To process transactions. Your information will not be sold, exchanged, or given to any other company without your consent.
To send periodic emails regarding your orders, requests, and related promotions, products, or services.

Our Cookie Policy:

By agreeing to allow our website to use cookies, you also agree to the collection of data regarding your online behavior. This data is used to customize our website to your needs. Please note that cookies do not allow us to gain control of your computer. You can disable cookies through your internet browser settings.

Link to Third Party:

We may offer third-party products or services on our website. These third-party websites have separate and independent privacy policies. We encourage you to review their policies before engaging with them. We are not responsible for the content or actions of third-party websites.

Repair/Update/Delete Personal Information:

You have the right to access, correct, update, and delete your personal information. To make any requests regarding your personal information, please email us at [email protected] We will act on your request in accordance with legal and operating obligations.

Security:

We take reasonable steps to protect your Personal Information from misuse, loss, unauthorized access, modification, or disclosure, including implementing appropriate security measures. However, we cannot guarantee that such incidents will not occur.

Retention of Personal Information:

We will retain your Personal Information only as long as necessary for the purposes described in this Privacy Policy and in accordance with legal and regulatory requirements.

Changes:

We may revise, modify, update, and/or supplement our Privacy Policy at any time without prior notice. If we make any changes, we will notify users through our website and post the amended Privacy Policy.

SMS Opt-In Policy for Phone Number Verification:

Thank you for choosing PIONE Chain. Our SMS Opt-In Policy outlines how we handle your phone number and messaging for verification purposes. By signing up for our platform, you agree to receive SMS messages for phone number verification. These messages will only contain verification codes or account-related information. We take your privacy seriously and will not share your phone number with third parties without your consent. If you wish to opt out of SMS messages, please note that you may not be able to use our platform as phone number verification is essential for security purposes.

For any inquiries or concerns regarding our Privacy Policy or SMS Opt-In Policy, please contact us at [email protected]